Troubleshooting • Camera • Guide

Camera Not Working? Troubleshooting Guide

February 12, 2026 Support Team

1. Check Permissions

The most common cause is blocked permissions. Click the lock icon in your address bar and ensure 'Camera' is allowed.

Browser permissions settings showing camera access allowed

2. Close Other Apps

Apps like Zoom or Teams might be using the camera. Close them completely.

Closing conflicting video conferencing apps

3. Hardware Check

Ensure your webcam is plugged in and no privacy shutter is covering the lens.

Checking webcam hardware connection

4. Update Browser

Ensure you are using the latest version of Chrome, Safari, or Edge for best compatibility.

Browser update menu showing up to date status

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